Shipping Returns

Shipping and returns

Your satisfaction is what we strive for. We offer a comprehensive return policy to you. Before you
want to return goods, first please contact us to discuss the problem you are having. Most of the
time we can solve the problem by giving technical support and you needn't to send anything back.
If there are irremediable defects with the goods, you can return them back to us for repair or
replacement.

Quality Problems
In 7 days (from the date products were received), if you find the products with quality problems
(Non-human factors or non-resistant external damage), it can be returned for repair and replaced.
You need to send back to us the products in original package (you will pay the shipping fees). When
we receive the products sent back intactly, we will replace it with new ones and ship them back to
you again. The purchased products will not be repaired, replaced nor returned for free if its quality
problems are caused be human factors or avoidable damage.

Return and partial refund
Our website cannot give a full refund for non-quality problems such as:
"The product does not look like the ones in your picture."
"The product is not what I'd imagine it to be.
"I am not satisfied with this product."
In 7 days (from the date products were received), if you request returning the purchased items because
of the reasons above, you need to send back to us the products in original package (you will pay the
shipping fees). When we receive the products sent back intactly, besides the shipping fees, we will
also deduct a certain amount of handling fee based on your order total amount and give you a partial
refund.

If you have any questions, please email our Customer Service, we will offer you the return details.